FAQs

‣ Refund and Exchange

Please choose carefully as we do not accept refunds or returns for change of mind or if our product does not meet your expectations.

We ensure all pieces are in whole wheels upon dispatch. In the event the item is damaged, please send picture(s) of the package and product. We will investigate and provide an amicable solution.

‣ Do you deliver to restaurants?

We offer free delivery within 10km of Melbourne. Any orders less than $50 will attract an admin fee of $10.
You can also take advantage of our free shipping for orders over $85

‣ How do you package your products?

Our retail packaging is a beautifully designed, air tight, resealable pouch.
For our wholesale product the package is a clear resealable pouch with a sticker for a cost effective solution.

‣ Can you customise a product for us?

We can help with a custom items pending a minimum order with variations of size, fruit selection, packaging options.
Gift boxes can be made upon request.
Hamper boxes can be made upon request.

‣ How do you make your product?

Our dried fruits are 100% natural, made from locally sourced produce to ensure the highest quality and freshest flavours. Using low temperatures to preserve the natural flavour and colours, each fruit undergoes extensive testing to determine unique drying conditions for optimal results. Handmade with love and care in Victoria, our dried fruits are sure to impress.

‣ How to use your dried fruits?

You can use dried fruits in a variety of ways including cocktail garnishes, snacking, tea addition, cooking & baking and decorations.
Each product page will have some great recommendations.
For more inspiration take a look our blog.

‣ What are the benefits for eating dried fruit?

Eating dried fruits is an easy way to get in your 5 daily fruits and vegetables. Kids will love the snacking on our dried fruits.
Dried fruit contains more fiber and antioxidants called phenols than fresh fruits per 100g. This means you can get higher nutrition with smaller quantities of food.
Our dried fruits contain no added sugar like many other dried fruits making a great, healthy way to snack.